Thank you for visiting The Smile Specialists' web page. The following information is designed to acquaint you with our office. Please take a few moments to read over our mission statement, meet our staff members and view any up coming office sponsored events. For your convenience, we have provided a list of directions to our Collegeville and Gilbertsville offices. Please feel free to contact us, by phone or e-mail, with any questions you may have. Our friendly staff will be glad to provide you with a timely response.
Mission Statement: Our mission is to show our patients that we care by the way we serve them. Our reward is creating beautiful smiles in an atmosphere of love and respect for our patients, their families, and our team.
Vision Statement: Our vision is to go above and beyond all expectations in providing phenomenal orthodontic care. Our teamwork and genuine respect for our patients and each other will take us there.
Jackie has been an essential member of the The Smile Specialists team since 2002. In addition to chairside assisting she coordinates the online aspects of the practice including managing and updating our website and social media pages. She loves to watch patients’ progress throughout their treatment and feels it is rewarding to be a part of such a fun team! In her spare time, Jackie enjoys spending time with her husband Jon and their two boys! She loves to travel, read, do DIY projects and going to the beach.
I am one of the Treatment Coordinators for the Smile Specialists. I truly Love my job, the most rewarding thing is sharing in the before and after transformation of all the patients. It is awesome to share in the excitement of each patient.
I have been a team member since November 1999. My greatest joy is spending time with my family, especially my 3 grandsons and our new granddaughter. I love the beach, bike riding and collecting sea shells.
“every time you smile at someone, it is an action of love, a gift to that person, a beautiful thing”
― Mother Teresa of Calcutta, The Joy in Loving
Tiffany has been an important member of the Smile Specialists team since 1997- as a chairside assistant for 17 years and now as a new patient coordinator. The aspect she loves most about her job is watching kids grow into their beautiful new smiles and get boosts to their self esteem. There is nothing more rewarding than watching patients walk out of the office with great big smiles! Tiffany resides in the Boyertown area and enjoys spending time with her husband and 3 children. She especially loves watching her kids participate in all of their activities.
Ashley joined the Smile Specialists in 2014, and she is one of our smiling members of the front desk! As our Insurance Coordinator she will work on your behalf to make sure your benefits are maximized. She loves greeting patients and is excited to be a part of creating beautiful smiles! Ashley and her husband Lucas enjoy spending time with their 5 children (4 girls and 1 boy). They love going to the beach, watching movies, anything Disney and walking their 2 Shih Tzu puppies. Ashley and her family like to keep busy, but in her spare time Ashley likes to go shopping, do home decorating or curl up with a good book.
Jennifer joined McSurdy and Pavlow Orthodontics in 2017. Jenn enjoys assisting the patients and the parents in all of their scheduling needs. She enjoys spending time with her husband Ian and daughter Annabelle. In her spare time, Jenn enjoys going to the Florida beaches, spending quality time outside with her family and friends, shopping and finding amazing antique pieces for their home.
Hi!! My name is Heather, I am the Scheduling Coordinator here at the Smile Specialists. I have been part of the team since October 2013.
I love going to the beach, shopping, decorating and spending time with my husband Mike and our daughter Harper! I have a border collie mix named Bruno who is very active!
I love our patients and enjoy seeing them get the perfect smile which they deserve!
Donna has loved being in orthodontics as a chair side assistant for 33 years, and we are thrilled that she is a member of our team! She especially enjoys taking care of new patients, helping them through the process of getting braces, and then watching the amazing path from beginning of treatment to the final result. She adores spending time with her 2 daughters. Her oldest was recently married and her youngest will be graduating high school this year. Donna is also an animal lover - she has 2 dogs and a cat! Her hobbies include spending time outdoors going camping, hiking and kayaking.
Valerie joined the Smile Specialist team in 2016 and has only been with us a short period of time but with her enthusiasm and energy, you would not know it. Valerie is a former patient of Dr. McSurdy so she loves seeing patients' progression throughout their entire treatment and understands what its like to be in the chair too! Valerie loves to travel during her free time. Her goal is to visit all the baseball stadiums throughout the country and watch the Phillies win! Valerie also loves to cook, workout, and spend time with family and friends.
Katie has been with the team since 2016 but comes to us with ten years in the dental field. She enjoys the aspects of orthodontics and feels that it is rewarding watching the patient's transform. Katie resides in Douglassville with her husband Steve and three grown children. In her spare time she enjoys camping, hiking, walking her dog Jazzy and spending time with friends and family.
Robin is one of our newest members of the McSurdy & Pavlow team. She joined us in March of 2017, and she came to us with previous orthodontic experience. Robin is very grateful to be a part of our extraordinary team and is delighted that she gets to impact patients lives by helping to perfect their smiles. In her spare time, she loves to go camping and hiking with her fiancé and her German shepherd. Robin also has spent six dedicated years in the Army, where she traveled and made lifelong friends. One of her goals is to eventually visit every national park in the U.S!
Megan joined McSurdy and Pavlow Orthodontics in June 2017 and has come with 20 years of orthodontic experience. She enjoys working with the patients and helping them discover their brand new smile. She lives in Quakertown with her husband, son, and their two dogs. Megan enjoys scary movies, spending time with family and friends, and watching her son play sports, especially football! Megan’s family loves football, especially the New York Giants!
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Cathy has been a caring and supportive member of the Smile Specialists team as the sterilization technician since 2001. She loves our great team spirit and especially enjoys being a part of helping patients meet their goals. She lives locally with her husband, her two dogs Shiloh and Max, and her cat Jasper. She has two grown daughters and a son who plays in Penn State’s prestigious Blue Band! Cathy also enjoys spending time with her grandson, as well as reading, scrapbooking, and long bike rides on the local trails.